asistencia técnica


It is useless to manufacture with the latest technology in elevators if we do not have specific equipment that can ensure its proper functioning. Therefore, the maintenance of our elevators is an essential part of our daily work.

Not only do we make an integral management of any incident in our appliances, but each of our facilities has a specific maintenance plan based on its use, traffic, typology and year of manufacture, to ensure safety and proper operation. We not only correct the possible incidents, we prevent them.

Ascensores Carbonell provides technical assistance 24 hours a day, 365 days a year. Our breakdown service will give you immediate assistance through our network of maintenance operators, with their own and specific action protocols to ensure maximum speed and efficiency in repairs and rescues. We have more than 120 employees and a fleet that exceeds 50 vehicles at present.

You will also find our headquarters and our factory in Valencia, we also have branches in Alicante, Castellón and Seville. We remind you that in our contact section you will find our telephones, addresses and a contact form.

We firmly believe in quality and good service as determining values ​​to maintain a lasting relationship with our customers.

Because our commitment is clear: at Ascensores Carbonell we take care of maintaining your elevator, but also your confidence. We are backed by more than 80 years of history and more than 10,000 elevators manufactured and installed throughout Spain working perfectly today.

We strictly comply with the ISO 9001 quality management standards and the ISO 45001 standard that regulates workplace safety. We also strictly comply with the European Directive 2014/33 / EU of lifts and of course the current Spanish legislation.